Upcoming Professional Development Courses

The below courses are presented by Tommy Pulleine and Melissa Harries.

Working Effectively in the Veteran Support Space

This 1-day interactive online course equips Ex-Service Organisations and veteran support workers with the skills, knowledge, and confidence needed to support current and former serving members in a safe, ethical, and trauma-informed way.

Drawing on lived experience, clinical insight, and best-practice frameworks, Tommy and Melissa deliver engaging, practical training tailored to the realities of the veteran community.

Through this course you will learn:

Understanding veteran culture, identity, and transition challenges
Governance and duty of care in the veteran welfare space
Boundary setting and managing dual relationships
Trauma-informed practice and psychosocial responsibilities
Recognising risk and knowing when to escalate
Communication skills for building trust and rapport
Supporting self-determination and recovery
Maintaining worker wellbeing and preventing burnout

Full-day live online workshop
Downloadable workbook
Professional development certificate
Access to referral tools, templates, and veteran support resources
Opportunity to connect with other ESOs nationwide

Upcoming Course Dates

Online Courses

This course is facilitated via Teams, no online learning required. Click date to book.

upgrade your mindset

If you would like to discuss booking this training for a group or your workplace or to find out more about our other mental health workshop options, contact us today.

mindset